Resources

Many organizations have modernized procurement through technology, but performance gaps persist because operating models have not evolved. RiseNow’s Talent Risk Scorecard helps leaders identify capability gaps, align people and systems, and build teams that can sustain transformation.

As part of The Real Voice of Procurement series, we heard a consistent frustration: the technology works, but the process doesn’t. When new systems go live, they expose broken workflows, unclear ownership, and outdated approvals that automation only makes more visible. Leading organizations use this moment to reset by mapping workarounds, redesigning processes around real decision authority, and aligning people, roles, and systems so technology can finally deliver on its promise.

This installment of the RiseTalent series shares the perspective of Mark Monroe, Senior Director at RiseNow, who guided the first cohort through daily coaching and their transition into client-facing work. Mark reveals how consistent support, hands-on experience, and real-world challenges helped RiseAgents grow from learners to confident consultants. Through his approach, the program became more than preparation as it shapes talent to be ready to listen, adapt, and deliver value from day one.

As part of The Real Voice of Procurement series, we heard a consistent frustration: procurement is ready to move fast, but risk lives on a different clock. Reviews for cybersecurity, legal, and compliance run in separate systems, creating delays that make procurement look like the bottleneck. Leading organizations are tackling this by integrating risk from the start, aligning on decision thresholds, and connecting systems so information flows seamlessly. Read on to see how organizations are cutting review times in half and rebuilding trust in the process.

We’ve had more than 200 conversations with procurement leaders this year, and a clear picture is emerging. This new nine-part Procurement Intel series explores what we’re hearing most often. The first theme: transformation fatigue. Systems are live and training is done, but the work still feels stuck. The problem isn’t the software, it’s the operating model. Leading organizations use the live environment as evidence, redesign approvals around roles, standardize onboarding, and measure real flow before applying technology and AI as multipliers. Real transformation shows up when requests move faster, exceptions drop, and detours disappear.

This installment of the RiseTalent series explores what the program looks like through the perspective of Gina Van Bemmel, RiseNow’s Training Program Manager. Gina shares how the first cohort combined structured learning, daily practice, and mentorship to create more than a training program. Apprentices learned professional habits, gained confidence, and applied new skills in real time. The result is a launchpad that equips talent to step into client work prepared and ready to lead in teams where people and technology work together.

A leading healthcare organization partnered with RiseNow to overhaul its procurement processes, moving beyond a simple S2C tool implementation to a full transformation. Through tailored training, change management, and agile adaptation, RiseNow streamlined operations, empowered users with digital adoption, and delivered lasting efficiency gains in just five months.

In 2025 we spoke with more than 200 procurement leaders across 40 industries, and the patterns were clear. Despite new tools and big rollouts, many teams are still stuck with stalled progress, risk bottlenecks, weak processes, lost savings, and poor supplier experiences. Out of those conversations, 9 themes stood out that reveal where procurement is headed next. This is the first post of a series that will explore each theme in depth, starting with transformation fatigue and the erosion of momentum after go-live.

RiseTalent’s apprenticeship cohort offers a paid, hands-on path for recent grads and early-career professionals to break into procurement and supply chain consulting. Participants complete 500+ hours of structured training, real project work, technical upskilling, and ongoing mentorship, emerging with both industry knowledge and the confidence to contribute alongside seasoned consultants from day one.

Tony Nathanson, Global Lead for Direct Materials at RiseNow, breaks down why most platforms miss the mark and what really drives impact: early design collaboration, supplier-led innovation, and knowing where the real cost levers live. If you’re still treating direct like indirect, you’re solving the wrong problem.