We Automated the Mess We Had: Now We Just Have a Faster Mess
September 16, 2025
We’ve had more than 200 conversations with procurement leaders this year, and a clear picture is emerging. This new nine-part Procurement Intel series explores what we’re hearing most often. The first theme: transformation fatigue. Systems are live and training is done, but the work still feels stuck. The problem isn’t the software, it’s the operating model. Leading organizations use the live environment as evidence, redesign approvals around roles, standardize onboarding, and measure real flow before applying technology and AI as multipliers. Real transformation shows up when requests move faster, exceptions drop, and detours disappear.