Resources

Procurement leaders often negotiate strong deals and build thoughtful strategies, yet the expected savings still fail to appear. The issue is rarely sourcing. It shows up in the way buying and paying actually happen. When workflows are unclear or inconsistent, value slips away long before the quarter closes. This preview explores why organizations lose traction after negotiation, how operating models shape real performance, and what leading teams do to make compliance the natural path. It sets the stage for understanding where value is lost and how to close the gaps.

Procurement leaders talk about orchestration as if it’s a technology feature, but true orchestration begins with alignment. In this Voice of Procurement blog, we explore why so many intake-to-pay visions fall short and how leading organizations make orchestration real. When every team defines “intake” differently, technology only automates the confusion. The leaders who succeed start by creating a shared map of how work should flow, designing with exceptions in mind, and measuring orchestration by how smoothly requests move from entry to outcome.

When one of the nation’s top academic medical centers faced mounting supply chain disruptions during the pandemic, it turned challenge into opportunity. Partnering with RiseNow, the organization reimagined its supply chain operating model by introducing a hybrid Consolidated Service Center (CSC) approach that bridged strategy, data, and clinical operations.

Bill King helped shape RiseTalent from the ground up, designing the curriculum and standards that turned new graduates into confident consultants. His work built a scalable model that equips each cohort to deliver value in every client engagement.

Many organizations have modernized procurement through technology, but performance gaps persist because operating models have not evolved. RiseNow’s Talent Risk Scorecard helps leaders identify capability gaps, align people and systems, and build teams that can sustain transformation.

As part of The Real Voice of Procurement series, we heard a consistent frustration: the technology works, but the process doesn’t. When new systems go live, they expose broken workflows, unclear ownership, and outdated approvals that automation only makes more visible. Leading organizations use this moment to reset by mapping workarounds, redesigning processes around real decision authority, and aligning people, roles, and systems so technology can finally deliver on its promise.

This installment of the RiseTalent series shares the perspective of Mark Monroe, Senior Director at RiseNow, who guided the first cohort through daily coaching and their transition into client-facing work. Mark reveals how consistent support, hands-on experience, and real-world challenges helped RiseAgents grow from learners to confident consultants. Through his approach, the program became more than preparation as it shapes talent to be ready to listen, adapt, and deliver value from day one.

As part of The Real Voice of Procurement series, we heard a consistent frustration: procurement is ready to move fast, but risk lives on a different clock. Reviews for cybersecurity, legal, and compliance run in separate systems, creating delays that make procurement look like the bottleneck. Leading organizations are tackling this by integrating risk from the start, aligning on decision thresholds, and connecting systems so information flows seamlessly. Read on to see how organizations are cutting review times in half and rebuilding trust in the process.

We’ve had more than 200 conversations with procurement leaders this year, and a clear picture is emerging. This new nine-part Procurement Intel series explores what we’re hearing most often. The first theme: transformation fatigue. Systems are live and training is done, but the work still feels stuck. The problem isn’t the software, it’s the operating model. Leading organizations use the live environment as evidence, redesign approvals around roles, standardize onboarding, and measure real flow before applying technology and AI as multipliers. Real transformation shows up when requests move faster, exceptions drop, and detours disappear.

This installment of the RiseTalent series explores what the program looks like through the perspective of Gina Van Bemmel, RiseNow’s Training Program Manager. Gina shares how the first cohort combined structured learning, daily practice, and mentorship to create more than a training program. Apprentices learned professional habits, gained confidence, and applied new skills in real time. The result is a launchpad that equips talent to step into client work prepared and ready to lead in teams where people and technology work together.